Regal concentrate on designing, developing, manufacturing and marketing high-end household thermal wares for 25+ years. We have two wholly-owned production bases in Dongguan and Foshan city, Guangdong, China.
Advanced manufacturing technology and professional management team ensure the high level quality of our products. We introduced international standardized management system, passed ISO9001, ISO14001, BSCI, BRC and other international system certification and met TUV, SGS, BV and other strict international quality testing standards, which make us the leading professional company in this field.
Regal products are tested by independent testing labs such as SGS, BV, TUV, QIMA, etc. All the materials we used are certified to be safe and healthy.
Although we manage product quality very carefully, trouble sometimes occurs with the product. When you have this kind of problem, contact the shop where you purchased from and provide them the following information:1) Product name (Model number)2) Description of the trouble (as details as possible)3) Taking the product and showing to related people will be preferred.Feel free to send any questions or comments about the product to us by following email:
1) Remove the cap, rinse the inner side, spout, cap of the product with warm water.2) Pre-heat or pre-cool the container with water to insure efficient use and to reduce the risk of breakage of the liner. Never use microwave o conventional ovens for this purpose.3) Pour out the water. Pour your beverage into the product. Fill the product to 2cm from the spout to maintain the temperature for longer time.
1) The container should be periodically cleaned. The best results are obtained using a mixture of water and bicarbonate of soda or washing up liquid. Rinse thoroughly afterwards.2) Do not immerse the whole product into water.3) Never use in a dishwasher.4) Do not use abrasive cleaners, scrubbers or bleach containing chlorine to avoid scratch, or dulling the finish.
There is an anti-counterfeit sticker on every pc of Regal product. You can scan the QR code on the sticker to check the authenticity.